Privacy Policy
Last updated: January 2026
GoaAlerts ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our flight alert service.
1. Information We Collect
When you sign up for GoaAlerts, we collect:
- Phone number — To send you flight alerts via SMS
- Budget preference — Your maximum price for flight alerts
- Alert preference — Your alert preferences
- Community opt-in status — If you've chosen to receive community updates
2. How We Use Your Information
We use your data to:
- Send you flight price alerts when prices drop below your budget
- Process your signup and manage your account
- Send community updates about Goan events and culture in the UK (only if you opted in)
- Improve our service based on usage patterns (anonymised data only)
3. Community Updates
If you opt in to "Join the UK Goan Community", you may occasionally receive messages about:
- Goan cultural events in the UK
- Goan restaurant recommendations and deals
- Community gatherings and festivals
- Other content relevant to the UK Goan diaspora
This is entirely optional and separate from flight alerts. You can opt out of community updates at any time by replying STOP COMMUNITY or contacting us.
4. Legal Basis for Processing (UK GDPR)
We process your data based on:
- Contract — To provide the flight alert service you signed up for
- Consent — For community marketing messages (only with your explicit opt-in)
- Legitimate interest — To improve our service and prevent fraud
5. Data Sharing
We do not sell your personal data. We may share data with:
- SMS providers (AWS SNS, Twilio) — To deliver messages
- Affiliate partners (Skyscanner) — Only anonymised click data, not personal info
- Law enforcement — If legally required
6. Data Retention
We keep your data while your account is active. If you unsubscribe:
- We stop sending messages immediately
- We retain your phone number for 30 days to prevent accidental re-signup issues
- After 30 days, we delete or anonymise your data
7. Your Rights
Under UK GDPR, you have the right to:
- Access — Request a copy of your data
- Rectification — Correct inaccurate data
- Erasure — Delete your account and data
- Portability — Receive your data in a portable format
- Object — Stop processing for marketing purposes
- Withdraw consent — Opt out of community updates anytime
To exercise these rights, text STOP to unsubscribe, or email us at privacy@goaalerts.com.
8. Data Security
We protect your data using:
- Encrypted database connections
- Secure HTTPS for all web traffic
- Access controls limiting who can view data
- Regular security reviews
9. Cookies
Our website uses minimal cookies:
- Essential cookies — For basic site functionality
- Analytics — Anonymised usage data to improve the site
We do not use advertising or tracking cookies.
10. Changes to This Policy
We may update this policy occasionally. Significant changes will be communicated via our website or SMS.
11. Contact Us
For privacy questions or to exercise your rights:
- Email: privacy@goaalerts.com
- Text: Reply STOP to any message to unsubscribe